Silver Circle Questions
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No. The Silver Circle is only for silver jewellery bought from Niyo Jewellé. We check your order number and look for our hallmark and HUID on every piece.
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It's in your order confirmation email and under Orders in your Niyo Jewellé account. If you can't find it, contact us and we'll help.
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Yes, as long as it was bought from Niyo Jewellé. Use the order number of the original purchase; it doesn't need to be under your email.
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Silver weight × today's resale rate, minus a flat pickup and inspection fee. The calculator above shows today's rate, fee and an estimate. Purity isn't deducted.
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The estimate uses the weight you enter and today's rate. The final value uses the silver weight we confirm at inspection and the resale rate on the day your request is approved.
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As Niyo Jewellé store credit on your account, linked to the email you give us. If you don't have an account yet, one is created for you, and the credit can be used at checkout.
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Trade-ins are paid as store credit only.
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Yes. Value comes from the silver weight, so worn, tarnished or broken Niyo Jewellé pieces, single earrings and pieces that no longer fit are all welcome.
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Yes. Pickup is by an insured courier partner, arranged after you submit your request.
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If a piece can't be accepted, for example because it isn't Niyo Jewellé silver, we'll contact you before anything is paid and explain your options.